Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • JM
    So simple! Highly recommend!

    “Friendly staff! We saved so much money and even upgraded our insurance coverage. We walked out with auto and home insurance. Later we were contacted about a quote for life insurance. They sent somebody to our workplace to do the life insurance med eval. So simple! Highly recommend!”

  • Daniel Bonnell
    A great insurance company.

    “A great insurance company. Has given me the best insurance on my Rentals in WV. I wish I could have them in Ohio too.

  • Dani Linkous
    Wonderful and accommodating staff! So friendly!

    “Wonderful and accommodating staff! So friendly! Would definitely recommend Potts Insurance to anyone!!! 💜

  • Jobria Nickole McCray
    Saved my family a ton of money with better coverage!

    “Saved my family a ton of money with better coverage! They made the process so simple I couldn’t believe how little I had to do! So quick too!

  • A great company to deal with for insurance needs!!!
  • Trey Potts
    5-stars!
  • RA
    ...if they cannot answer you immediately they will find you an answer.

    “They beat the cost of other insurance groups and the staff at this place was always helping me even when I came in last minute on their lunch breaks and spent hours going over multiple properties. Some of the Erie options are complicated, so that can be bad or also good since you have options. However, that is all about Erie, for the service here they do well and if they cannot answer you immediately they will find you an answer.”

  • Edward Whitsett
    Friendly and helpful people and also affordable.

    “Friendly and helpful people and also affordable. My claim went quickly and smoothly. Glad we chose to go with them!”

  • Angelia Kral
    Fast response to my request. Great rates, friendly service!
  • PH
    Five stars!

Dedicated to Finding You the Best Coverage!

J.W. Potts Insurance Agency, Parkersburg